Position Requirements Include: Thorough understanding of leading manufacturers video and infrastructure products. Thorough understanding of video networks, firewall traversal, switches and routers. Previous experience installing, configuring, administrating and / or supporting this equipment.
A company that operates a communications platform needs applicants for an opening for a Telecommuting TechnicalSupport Specialist. Must be able to: Provide email-based technicalsupport. Communicate with customers to answer product questions and diagnose technical issues.
A productivity monitoring software developer is filling a position for a Virtual TechnicalSupport Agent. Individual must be able to fulfill the following responsibilities: Maintain high-quality customer service and professionalism.
Must be able to: Support customers via GitHub, community, email or ticketing systems. Follow-through with customers and drive issues to resolution. Reproduce customer issues and test new product functionality. Qualifications Include:
An education company has a current position open for a Remote Associate TechnicalSupport Engineer. Core Responsibilities Include: Answering, evaluating and prioritizing incoming telephone, email and chat-based requests. Recognizing problems and conducting research.
Ensuring that each support case owned by you is handled as per our Service Level Agreement (SLA) Qualifications Include: Ability to travel internationally up to 20% of the time. Minimum 7 years experience supporting Linux systems.
Provide telephone and email-based support. Applicants must meet the following qualifications: 2+ years TechnicalSupport and Call Center experience. Ability to self-manage workload while working remotely. Experience with Salesforce or exposure to CRM solutions.
Must be able to: Provide front line support. Troubleshoot Windows operating system issues. Document all actions taken during problem resolution. Qualifications Include: Able to work structurally and according to published procedures and work instructions.
A software company is filling a position for a Telecommuting TechnicalSupport and Sales Engineer. Individual must be able to fulfill the following responsibilities: Performing product/sales demos to customers. Adding to and improving technical documentation.
A tower design software company is in need of a Telecommute TechnicalSupport Engineer in Lexington. Core Responsibilities Include: Advising clients on effective application of the software. Assisting users in troubleshooting software issues. Reviewing and expanding software documentation.