3+ years proven expertise. At least 6 years of experience in a support related, customer-facing role. Hands-on experience working in a leadership or escalations role. Strong understanding of Java, Python, and/or another programming language. Strong Linux skills - navigation and tools.
2 - 3 years experience working in a service-oriented, customer support, technical support or related field. Organizational skills with exceptional attention to detail. Able to work quickly and accurately. Familiarity with Apple and Microsoft Operating Systems.
Core Responsibilities Include: Promptly interacting with users who contact us via our support channels. Escalating more complex problems to appropriate internal resources. Writing (and updating) documentation for internal and external knowledge bases. Qualifications Include:
A multinational conglomerate corporation is filling a position for a Telecommute Technical Support Engineer. Must be able to: Use successful, effective field experience and knowledge to provide technical support. Maintain up-to-date knowledge of modality products.
Individual must be able to fulfill the following responsibilities: Supporting various applications. Completing any other assigned tasks. Required Skills: Excellent experience with Cassandra. Customer facing experience. Experience with Linux. Excellent communication skills.
A software company is filling a position for a Remote Enterprise Customer Success Technical Support Engineer. Core Responsibilities of this position include: Guiding customers through implementation, onboarding, business reviews and renewal.
Providing front line support of Philips' products. Performing service delivery management with 3rd party vendors. Position Requirements Include: Bachelor's Degree or 3+ years of relevant experience. 3+ years of technical customer service experience. Strong analytical capacity.
Building/supporting business operation software, processes and documentation. Skills and Requirements Include: 3+ years' experience managing the technical support operations for a SaaS product on . Net. BS degree in a field directly related to software development.
Individual must be able to fulfill the following responsibilities: Handling both customer support and technical support questions from users. Creating, updating, managing, and closing support tickets, as well as handling escalations to engineering.
A data communication company needs applicants for an opening for a Remote Desktop Support and Technical Analysis Senior Associate. Core Responsibilities Include: Interacting with all levels of staff within a hospital. Providing technical support for personal computers.