3+ years proven expertise. At least 6 years of experience in a support related, customer-facing role. Hands-on experience working in a leadership or escalations role. Strong understanding of Java, Python, and/or another programming language. Strong Linux skills - navigation and tools.
Basic knowledge HTML CSS, and/or WordPress experience an asset. Good understanding of support process and infrastructure. Excellent instincts and ability to interface with users and team. Excellent communication, interpersonal skills, and writing skills.
Core Responsibilities of this position include: Providing remote systems integration support for end user problems using the latest remote access technologies as appropriate. Assisting with systems integration related escalations in support of remote service engineering team.
A staffing agency has a current position open for a Virtual Contact Center Chat Technical Support Representative. Must be able to: Interact with customers in response to inquiries, concerns, and requests about products and services.
A staffing agency has a current position open for a Telecommuting Contact Center Chat Technical Support Representative. Must be able to: Interact with customers in response to inquiries, concerns, and requests about products and services.
High School Diploma / GED with a minimum of 4 years of experience in a support or maintenance engineering position. Minimum of 5 additional years of experience servicing and troubleshooting internal combustion engines and/or power generation equipment.
A software company is filling a position for a Remote Enterprise Customer Success Technical Support Engineer. Core Responsibilities of this position include: Guiding customers through implementation, onboarding, business reviews and renewal.
A software development firm has a current position open for a Telecommuting Technical Support Specialist. Candidates will be responsible for the following: Troubleshooting technical issues for clients. Performing creative problem solving to meet customer needs.
A staffing agency needs applicants for an opening for a Remote Second Shift Technical Support Specialist in Bloomington. Candidates will be responsible for the following: Helping others while providing technical support to customers. Completing any other assigned tasks. Required Skills:
Providing front line support of Philips' products. Performing service delivery management with 3rd party vendors. Position Requirements Include: Bachelor's Degree or 3+ years of relevant experience. 3+ years of technical customer service experience. Strong analytical capacity.