Must be able to: Moderating the support inbox, ensuring customers and potential customers receive responses within 24 hours of submission. Take point on the WordPress. org forums for our core plugin offerings. Recording video walkthroughs highlighting plugin functionality.
Work with customers in high stress situations on complex problems. Provide risk assessment and mitigation planning. Qualifications Include: Support account management experience. Have a working knowledge of Network architectures. Must meet technical skill requirements listed by company.
A staffing agency is seeking a Telecommute Software Technical Writer. Core Responsibilities Include: Creating or finalizing software design documents. Working on firmware for a handheld medical instrument. Must meet the following requirements for consideration:
Required Skills: 3+ years of experience in technology-related project support. Sharepoint Experience Required. Technical experience such as Desktop, Networking and other technical applications. Knowledge of technical project management methodologies and tools.
Ability to manage multiple priorities. Strong analytical and project management skills, required. Strong knowledge of Microsoft applications, Google platforms, and cloud based tools. Experience administering, supporting and maintaining a Learning Management System.
A company assisting in sustainable development and improving quality of life has a current position open for a Remote Project Support Officer. Core Responsibilities of this position include: Contributing to planning projects.
A consulting firm has an open position for a Telecommute Technical Solution Consultant. Must be able to: Analyze client needs and designs and develops solutions based on requirements and discussions. Design integrations and configures interfaces using both Kronos APIs and SQL.
Core Responsibilities Include: Providing direct technicalsupport. Supporting security team leveraging Splunk as a security tool. Assisting customers with Splunk deployments and tuning. Applicants must meet the following qualifications: Travel to client sites occasionally.
Experience in a technicalsupport role. Strong troubleshooting and problem-solving skills. Experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning. Extensive working knowledge of Windows, UNIX or Linux.