Liaise with TechnicalSupport to help debug and resolve high priority customer issues. Help to improve the tools and processes we use every day. Required Skills: BS Computer Science. 5+ years programming experience. Experienced in concurrency / multi-threaded programming.
2+ years of customer support, technicalsupport, system administration or similar. Expertise in the Windows environment, including Windows Service and Workstation. Experience troubleshooting low-level operating systems and network issues.
A provider of customer service for other companies is filling a position for a Telecommute TechnicalSupport Representative. Candidates will be responsible for the following: Troubleshooting technicalsupport issues for customers. Researching required information using available resources.
A digital agency has an open position for a Remote TechnicalSupport Engineer in Bartlett. Core Responsibilities Include: Troubleshooting technical/high level client issues for the product. Responding to client queries and issues in a timely manner.
Provide a quantifiable and awesome customer support experience for all our users, via ticketing system, email and phone. Perform product tests and participate to internal QA and bug verification activities. Leverage product usage data to proactively engage Customers experiencing product issues.
A software company is filling a position for a Telecommute TechnicalSupport Engineer in Lexington. Individual must be able to fulfill the following responsibilities: Advise clients on effective application of the software. Assist users in troubleshooting software issues.
A software development company is searching for a person to fill their position for a Remote Internal TechnicalSupport Engineer in Dallas. Candidates will be responsible for the following: Assisting with customer setup within our system. Helping triage and mitigate issues within our system.
Must be able to: Troubleshoot and resolve complex, critical and sensitive support issues. Engage with next level support, development or product management. Recreate customer issues and if needed document solutions to known issues. Must meet the following requirements for consideration:
An IT company is in need of a Remote SupportTechnician in San Diego. Candidates will be responsible for the following: Interacting with customers in an effective and professional manner. Documenting daily work through ticketing system and knowledge base.
An information technology company needs applicants for an opening for a Remote Technical Solutions Engineer. Candidates will be responsible for the following: Conducting deep dive technical conversation with the technical audience.