Qualifications for this position include: Attending international bi-annual company retreats. 0-3 years of Customer Success/Support experience. Analytical mindset with ability to quickly recognize patterns. Able to master new software and systems effortlessly and quickly.
Must be able to: Support customers via GitHub, community, email or ticketing systems. Follow-through with customers and drive issues to resolution. Reproduce customer issues and test new product functionality. Qualifications Include:
A tower design software company is in need of a Telecommute TechnicalSupport Engineer in Lexington. Core Responsibilities Include: Advising clients on effective application of the software. Assisting users in troubleshooting software issues. Reviewing and expanding software documentation.
Providing proactive technicalsupport to end users. Working to streamline support processes as appropriate. Creating FAQs. Must meet the following requirements for consideration: Ability to attend regular team meetings (video and in person) Experience working in a customer support team.
Must be able to: Deliver post-sales support and solutions to the customer base. Resolving post-sales non-technical customer inquiries via phone and electronic means. Provide advice and assistance to internal employees on diverse customer situations and escalated issues.
Providing clinical support and expertise to the other investigative and analytical areas. Position Requirements Include: High School Diploma / GED (or higher) Must be one of the following: Unrestricted RN, LPN, LVN, RHIT, RHIA, CDIP or current certified coder.
Developing the Regional sales plan in support of the organizational strategy. Recommending sales strategies for improvement based on market research and competitor analysis. Providing detailed and accurate sales forecasting experience and discipline of Salesforce. com.
Strong written and verbal communication, customer relation, organizational, technical, and project management skills. Able to use independent judgment to plan, prioritize and organize a diversified workload. Strong knowledge of software and PC applications and Microsoft office.
Serving as the company's Safety representative for assigned region, providing technical safety expertise. Qualifications Include: Must be willing to travel 20% Expert on OSHA regulations, Hazmat / Hazwaste. Bachelor's degree in scientific area.
A cloud provider is in need of a Remote Platform Support Specialist. Individual must be able to fulfill the following responsibilities: Respond to a high volume of technical tickets generated by our customers. Troubleshoot Linux (Ubuntu and CentOS), Apache, Nginx, MySQL, Rails/Unicorn, and PHP.