Must be able to: Serve as manager for technical support team members. Provide 3rd level engineering support. Add process and alignment around installed system changes. Qualifications for this position include: Ability to travel to participate in customer site visits up to 5%
3+ years proven expertise. At least 6 years of experience in a support related, customer-facing role. Hands-on experience working in a leadership or escalations role. Strong understanding of Java, Python, and/or another programming language. Strong Linux skills - navigation and tools.
High School Diploma / GED with a minimum of 4 years of experience in a support or maintenance engineering position. Minimum of 5 additional years of experience servicing and troubleshooting internal combustion engines and/or power generation equipment.
A technology company is searching for a person to fill their position for a Telecommute Level 2 Technical Support Engineer. Core Responsibilities of this position include: Analyzing break/fix issues and delivering solutions.
Building/supporting business operation software, processes and documentation. Skills and Requirements Include: 3+ years' experience managing the technical support operations for a SaaS product on . Net. BS degree in a field directly related to software development.
A software company is filling a position for a Telecommuting Support Agent. Candidates will be responsible for the following: Support customers’ day-to-day support requests via email, telephone, live chat, or in-app.
A company that manufactures headsets is seeking a Remote Bilingual Portuguese and English Product Support Specialist in Lowell. Core Responsibilities of this position include: Providing Tier 1 technical help and solutions to customers via phone calls and emails.
A global technology company is filling a position for a Remote Operational Excellence Program Sales Support Lead. Core Responsibilities Include: Meeting or exceeding client satisfaction and financial objectives during initiation and implementation of the program.
A cloud technology company is searching for a person to fill their position for a Telecommute Mid Market Technical Solutions Consultant. Core Responsibilities of this position include: Providing technical sales support. Offering insight and creative solutions to best meet client’s needs.
Performing remote desktop support to assist end users in resolving issues. Tracking and updating troubles in ticketing system. Skills and Requirements Include: 3 plus years of internal or external technical service experience that supports troubleshooting of software apps.