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Benefits Call Center Representative
Job Summary
A company is looking for a Benefits Call Center Representative.
Key Responsibilities
- Handle incoming calls regarding employee benefits, including healthcare and retirement
- Manage a steady volume of calls while navigating multiple systems
- Provide excellent customer service to create positive experiences for clients
Required Qualifications, Training, and Education
- Previous call center experience with high volume calls
- Experience with healthcare and employer benefits is preferred
- Proficiency in keyboarding and MS Office
- High school diploma or GED
- Must be 18 years of age or older
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COMPLETE JOB DESCRIPTION
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Company Overview
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