California Licensed Call Center Agent
Location: Remote
Compensation: Hourly
Reviewed: Wed, May 14, 2025
This job expires in: 13 days
Job Summary
A company is looking for a Call Center Agent.
Key Responsibilities
- Provide information to the public on various Air Quality Programs
- Triage inbound calls and schedule consumer appointments based on needs assessment
- Verify and enter consumer application data into the Program database
Required Qualifications, Training, and Education
- High proficiency with database-related software applications
- Knowledge of current principles and practices of customer service
- Ability to assess consumer eligibility for appropriate programs
- Experience in scheduling appointments and managing consumer interactions
- Familiarity with air quality programs is preferred
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