California Licensed Call Center Agent

Location: Remote
Compensation: Hourly
Reviewed: Wed, May 14, 2025
This job expires in: 13 days
Database-related Software Web-scheduler Database Customer Service Data Entry

Job Summary

A company is looking for a Call Center Agent.

Key Responsibilities
  • Provide information to the public on various Air Quality Programs
  • Triage inbound calls and schedule consumer appointments based on needs assessment
  • Verify and enter consumer application data into the Program database
Required Qualifications, Training, and Education
  • High proficiency with database-related software applications
  • Knowledge of current principles and practices of customer service
  • Ability to assess consumer eligibility for appropriate programs
  • Experience in scheduling appointments and managing consumer interactions
  • Familiarity with air quality programs is preferred
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