Client Relationship Manager

Job Summary

A company in the Health Information Management industry is seeking a Client Relationship Manager.

Position Responsibilities:

• Direct all retention activities associated with a national strategic behavioral health partner/reseller
• Develop relationships with key stakeholders within the partner's organization to ensure full alignment
• Deliver strategic account reviews and track annual performance management based on predefined business goals

Qualifications:

• Bachelor's degree in business, marketing, or a related field
• 3+ years of experience in client relationship management, business development, or partner management in the SaaS industry
• Proven track record of successfully retaining clients and increasing revenue through strategic planning and exceptional communication skills
• Adept at building and maintaining long-term relationships with clients and partners, identifying new business opportunities, and managing complex projects
• Knowledge of state government behavioral health solutions and experience in the behavioral health space, including state 988 crisis solutions or similar initiatives, is preferred