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Community Support Analyst
Job Summary
A company is looking for a Community Analyst to provide support for data and tech products within the Democratic data ecosystem.
Key Responsibilities
- Provide user support by troubleshooting technical questions and participating in a community on-call rotation
- Manage and mentor Community Analysts while developing the team's vision and professional development plans
- Partner with the product team for training and documentation of tech products and facilitate user feedback
Required Qualifications
- Experience working on a political campaign or at a state party or political tech organization
- Experience in an externally-facing role, such as user or customer support
- Familiarity with VoteBuilder and other organizing tools
- Basic understanding of SQL or similar languages for analyzing large datasets
- Commitment to supporting the Democratic Party and improving political processes
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COMPLETE JOB DESCRIPTION
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