Customer Service Representative
Job is Expired
Location: Nationwide
Compensation: Salary
Reviewed: Tue, Aug 29, 2023
Job Summary
A company is looking for a Contract Customer Service Representative.
Key Responsibilities:
- Deliver exceptional service to members through phone, chat, and email, helping them understand and utilize their benefits
- Manage workload using platform and tools, triaging and escalating complex member care needs
- Relay member feedback to improve solution
Required Qualifications:
- Experience in a customer-facing role, staying calm under pressure
- Process-oriented with strong digital organization skills
- Comfortable working in a startup environment with some ambiguity
- Quiet and distraction-free work environment with reliable internet connection
- Bachelor's degree preferred but not required
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Job is Expired