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HCM Cloud Absence Time and Labor Management Technical Support Engineer
Job Summary
A company is looking for a Technical Support Engineer for HCM Cloud Absence Time and Labor Management.
Key Responsibilities:
- Troubleshoot and resolve highly complex techno-functional problems
- Provide customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases
- Drive complete and total resolution of each service incident
Required Qualifications, Training, and Education:
- B.S (Computer Science) or equivalent preferred
- 3 to 5+ years of relevant working experience
- Functional/Technical background in Human Capital Management (HCM) and exposure to associated systems and software
- Technical skills in RDBMS, SQL, PL SQL, XML, Java, J2EE, Oracle ADF, SOA, and Web Services
- Experience in Oracle Cloud HCM product for Absence, Time and Labor
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COMPLETE JOB DESCRIPTION
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