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Idaho Licensed Call Center Agent
Job Summary
A company is looking for a Call Center Representative to support customer inquiries and insurance policy needs.
Key Responsibilities
- Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews
- Care for customers recently in accidents by demonstrating empathy while setting up new claim reports
- Offer customers additional products based on their needs
Required Qualifications
- A minimum of two years relevant work experience
- OR a minimum of two years post-secondary education
- Ability to multitask and navigate through multiple computer systems
- Customer service experience
- Willingness to work full-time with a combination of weekdays, one weekend day, and evening hours
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COMPLETE JOB DESCRIPTION
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Company Overview
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