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Implementation Consultant
Job Summary
A company is looking for an Implementation Consultant I to coordinate and facilitate the configuration and launch of SaaS tools for client success.
Key Responsibilities
- Manage multiple concurrent customer launch projects, ensuring alignment with timelines and milestones
- Coordinate onboarding configuration and technology integration timelines with customers
- Conduct effective training sessions across various formats and monitor customer progress
Required Qualifications
- Associates or Bachelor's Degree; or equivalent years of experience
- Passion for ensuring the physical safety of students, faculty, and staff
- Experience documenting processes and creating customer-facing reference materials
- Experience leveraging a CRM Platform (Salesforce, Zoho, etc.)
- 1-2 years of Education-Tech SaaS configuration and support experience preferred
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COMPLETE JOB DESCRIPTION
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