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Implementation Consultant
Job Summary
A company is looking for an Implementation Consultant.
Key Responsibilities:
- Oversee the implementation of technical platform and use of PM tools to track tasks, action items and deadlines
- Gather clients requirements and configure based on business needs
- Manage multiple projects at a time during different phases of implementation cycle
Required Qualifications:
- 5+ years of experience
- Technically oriented - willing to learn new systems quickly and savvy in tools like Excel
- Passionate about customer support and about the role it plays in making a customer-centric team successful
- Ability to communicate technical problems in an elegant and tactful way
- Empathy, diplomacy, tact, and poise under pressure when working through customer issues
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COMPLETE JOB DESCRIPTION
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