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Implementation Manager
Job Summary
A company is looking for an Implementation Manager responsible for managing the technical project, onboarding, process, and deployment of new customers.
Key Responsibilities:
- Manage the onboarding of new customers and ensure a successful launch
- Coordinate project tasks, manage timelines, and communicate status to stakeholders
- Conduct post-implementation evaluations to assess project success and areas for improvement
Required Qualifications:
- 4+ years in project management of implementations in a B2B SaaS environment
- Experience working with retail customers or in a retail environment
- Familiarity with project management software such as Basecamp, Asana, or Jira
- PMP certification or equivalent experience
- Technical experience with integrations such as Single Sign On and API work
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COMPLETE JOB DESCRIPTION
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