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Implementation Manager
Job Summary
A company is looking for an Implementation Manager to lead software and data solution implementations for enterprise healthcare clients.
Key Responsibilities
- Lead end-to-end implementations, coordinating cross-functional teams to align with customer workflows
- Serve as the primary customer contact, managing project plans, communications, and go-live readiness
- Create and deliver customized onboarding and training experiences to ensure high adoption and satisfaction
Required Qualifications
- 2-5 years of experience in software implementation or customer success in healthcare technology
- Strong project management skills with the ability to drive collaboration and meet deadlines
- Experience creating scalable training materials and onboarding programs
- Confidence navigating ambiguity and structuring new processes
- Ability to work independently with a bias for action and accountability
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COMPLETE JOB DESCRIPTION
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