Inbound Outbound Queue Associate

Job is Expired
Location: Central Time, Eastern Time
Compensation: Hourly
Reviewed: Wed, Sep 27, 2023

Job Summary

A company is looking for an Inbound Outbound Queue Associate.

Key Responsibilities:
  • Supports comprehensive coordination of medical services including intake, screening to Aetna Medical Services Programs
  • Performs intake of calls from members or providers regarding services via telephone, fax, EDI
  • Utilizes MedCompass/ATV and other Aetna system to build, research and enter member information
Required Qualifications:
  • 1-2 years of call center experience required
  • 2-4 years experience as a medical assistant, office assistant or other
  • High School Diploma / GED
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