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Kentucky Licensed Call Center Rep
Job Summary
A company is looking for a Call Center Representative to assist customers with their insurance needs.
Key Responsibilities
- Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews
- Care for customers recently in accidents by demonstrating empathy while setting up new claim reports
- Offer additional products to customers while servicing their unique needs
Required Qualifications
- A minimum of two years relevant work experience
- OR a minimum of two years post-secondary education
- Experience in customer service
- Ability to multitask and navigate multiple computer systems
- Availability for full-time work, including evenings and weekends after training
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COMPLETE JOB DESCRIPTION
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Company Overview
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