Mandarin Cantonese Relationship Coordinator

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Mon, Jun 05, 2023

Job Summary

A company in the healthcare industry is looking for a Mandarin Cantonese Relationship Coordinator.

Position Responsibilities:

  • Handle inbound and outbound calls to and from customers to address their needs while adhering to internal Service Levels standards
  • Create and/or follow up on Long-Term Care (LTC) Leads and Opportunities entered in Salesforce
  • Schedule appointments for SHP Intake Nurses, HF CompleteCare Specialist and Intake Nurses, and Entitlement Advocates

Required Qualifications:

  • High school diploma or GED
  • Fluency in reading and speaking English and Mandarin/Cantonese
  • Member/Customer Service experience
  • Availability to work for 8 hours shift, based on business needs, within our hours of operations
  • Capability to work in a remote environment with reliable internet connection

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