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Operations Supervisor
Job Summary
A company is looking for a Supervisor of Operations.
Key Responsibilities:
- Coach and develop team to achieve account specific and organization CPIs and KPIs
- Monitor employee performance and manage coaching, rewards, and recognition activities
- Handle escalated customer calls and promote teamwork and cooperative effort
Required Qualifications:
- High School Diploma or equivalent required; Associate's or Bachelor's degree preferred
- 1+ years of experience in customer service, call center, or related field, with 12 months in a supervisory role
- Experience in the healthcare industry is preferred
- Proficiency with necessary technology, including computers and software applications
- Ability to coach, train, and motivate employees effectively
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
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