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Platform Operations Associate
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, May 05, 2025
This job expires in: 8 days
Job Summary
A company is looking for a Platform Operations Associate to support workflows and maintain data integrity within their clinical engagement platform.
Key Responsibilities
- Manage EHR records, ensuring secure handling of Protected Health Information (PHI) and coordinating with clinical teams for data integrity
- Load and maintain clinical templates and patient education content, monitoring updates and ensuring proper tagging for workflows
- Track data loading progress, provide operational QA support, and generate performance reports while collaborating with cross-functional teams
Required Qualifications
- 2+ years of experience in platform operations, health IT, or digital health product support
- Experience with Revenue Cycle Management processes is highly preferred
- Familiarity with EHR systems, especially Epic or Cerner, is a plus
- Associate's degree required; Bachelor's degree in a related field is strongly preferred
- Experience in a startup or growth-stage healthcare environment is highly desirable
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