Remote Business Process Inbound Customer Service Representative

Location: Arizona, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Michigan, Montana, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas
Compensation: Hourly
Staff Reviewed: Tue, Feb 28, 2023
This job expires in: 9 days

Job Summary

A business process solutions firm is filling a position for a Remote Business Process Inbound Customer Service Representative.

Core Responsibilities Include:

  • Offering prompt, competent and quality customer services
  • Handling and takngi ownership of queries, complaints and servicing issues, and facilitate their timely resolution
  • Acting as key client contact in the overall service relationship, partnering closely with the Client product team

Position Requirements Include:

  • High school diploma or equivalency required
  • At least 2 years' experience in customer service
  • Familiarity with Microsoft Office Suite including Word, Excel and Outlook
  • Excellent verbal and written communication, and interpersonal skills
  • Knowledge of or an interest in digital asset markets

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