Remote Business Process Inbound Customer Service Representative

Job Summary

A business process solutions firm is filling a position for a Remote Business Process Inbound Customer Service Representative.

Core Responsibilities Include:

• Offering prompt, competent and quality customer services
• Handling and takngi ownership of queries, complaints and servicing issues, and facilitate their timely resolution
• Acting as key client contact in the overall service relationship, partnering closely with the Client product team

Position Requirements Include:

• High school diploma or equivalency required
• At least 2 years' experience in customer service
• Familiarity with Microsoft Office Suite including Word, Excel and Outlook
• Excellent verbal and written communication, and interpersonal skills
• Knowledge of or an interest in digital asset markets