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Remote Call Center Agent
Location: Remote
Compensation: Hourly
Reviewed: Wed, Apr 30, 2025
This job expires in: 0 days
Job Summary
A company is looking for a Call Center Member Service Agent Remote.
Key Responsibilities
- Conduct outbound calls to educate members about healthcare benefits and cost-saving opportunities for imaging services
- Proactively schedule appointments for imaging services and ensure members utilize their benefits
- Provide accurate communication to answer member questions, resolve concerns, and document interactions using call center software
Required Qualifications
- High School diploma or GED equivalent
- Minimum of 3 - 5 years of customer service experience
- At least 4 years of work-from-home call center experience
- Proficient with computer skills, including Microsoft Office applications
- Bilingual - Spanish speaking is a plus
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Company Overview
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