Remote Extended Services Insight Advisor

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Mar 09, 2023
This job expires in: 18 days

Job Summary

A leader in spend optimization is searching for a person to fill their position for a Remote Extended Services Insight Advisor.

Must be able to:

  • Provide guidance and feedback for ongoing improvements and additions to internal tools
  • Serve as escalation point for Extended Services Specialists for product, process and best-practice questions
  • Act as training resource for new and existing Extended Services team members

Must meet the following requirements for consideration:

  • Bachelor's degree, college diploma in related field and/or equivalent experience
  • 5 years experience using or administrating database-driven workflow products and/or financial management software
  • Ability to manage multiple large initiatives and cases with minimal guidance
  • Proven ability to handle customer escalations and concerns
  • Experience working with data to solve business problems/generating actionable insights
  • Demonstrate strong communication and customer handling skills

COMPLETE JOB DESCRIPTION

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