Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Mar 09, 2023
This job expires in: 18 days
Job Summary
A leader in spend optimization is searching for a person to fill their position for a Remote Extended Services Insight Advisor.
Must be able to:
- Provide guidance and feedback for ongoing improvements and additions to internal tools
- Serve as escalation point for Extended Services Specialists for product, process and best-practice questions
- Act as training resource for new and existing Extended Services team members
Must meet the following requirements for consideration:
- Bachelor's degree, college diploma in related field and/or equivalent experience
- 5 years experience using or administrating database-driven workflow products and/or financial management software
- Ability to manage multiple large initiatives and cases with minimal guidance
- Proven ability to handle customer escalations and concerns
- Experience working with data to solve business problems/generating actionable insights
- Demonstrate strong communication and customer handling skills
