Remote Healthcare Application Support Analyst I

Job Summary

A healthcare company is in need of a Remote Healthcare Application Support Analyst I.

Must be able to:

• Support internal and external end-user requests related to proprietary and cloud applications
• Create end-user accounts, terminate access, and change access based on established procedures
• Escalate issues to development or technical operations teams as needed

Must meet the following requirements for consideration:

• High school diploma
• 1+ years of experience in a healthcare-based help desk, call center, or equivalent environment
• Strong analytical abilities, organizational skills, problem-solving skills, and attention to detail
• Demonstrated experience with healthcare software, terminologies
• Proficiency with Windows 7/10 and Microsoft Office 2013/2016
• Experience with JIRA, Confluence, or other ticketing systems