Job Summary
A health services company is filling a position for a Remote Level 2 Client Care Technician.
Must be able to:
- Demonstrate basic understanding of operations metrics and purpose
- Provide knowledgeable technical and functional assistance to external and internal customers
- Provides input for L3 item prioritization, review, and approve knowledge base articles
Qualifications for this position include:
- High School Diploma/GED
- BA or equivalent work experience
- 12+ months as a Client Care Technician L1; Senior Client Care Technician L1 preferred
- General proficiency in office automation, database applications and the internet
- Healthcare industry experience (medical billing, clinical workflow, etc.) is preferred
