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Remote Senior SFC Service Cloud Business Systems Analyst
Job Summary
A technology company has an open position for a Remote Senior SFC Service Cloud Business Systems Analyst.
Core Responsibilities of this position include:
- Documenting business process flows and requirements for the roadmap of enhancements
- Managing Salesforce Service Cloud roadmap
- Assisting in creating reports and dashboards for users
Applicants must meet the following qualifications:
- Minimum of 3 to 5 years experience as a business systems analyst on the Salesforce platform
- Technical knowledge of the Salesforce platform
- Experience in Agile Development Methodologies
- Excellent project delivery skills
- Strong knowledge of system and software quality assurance best practices and methodologies
- Excellent interpersonal skills
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COMPLETE JOB DESCRIPTION
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