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Remote Support Associate
Job Summary
A company is looking for a Support Associate (Remote) to ensure client, provider, and partner success.
Key Responsibilities
- Act as the initial support contact for clients, providers, and partners
- Assist clients in navigating their clinical journey and provide troubleshooting support
- Manage operational tasks related to client and provider support, including eligibility verification
Required Qualifications
- Low-ego, customer-centric attitude
- Self-motivated team player who thrives in a multi-tasking environment
- Experience in customer-facing roles, with a focus on increasing customer satisfaction
- A quiet, private workspace with a reliable internet connection
- Bonus: Exposure to the health insurance industry
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COMPLETE JOB DESCRIPTION
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Company Overview
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