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ServiceNow Administrator
Job Summary
A company is looking for a ServiceNow Administrator/Business Analyst.
Key Responsibilities
- Administer and maintain the ServiceNow platform, including configuration and integration tasks
- Serve as a liaison between stakeholders and the development team, providing business process analysis
- Facilitate the development and testing phases, ensuring best practices are followed
Required Qualifications
- Bachelor's Degree with 4 years of IT experience, or equivalent technical certification and 6 years of IT experience, or 8 years of IT experience with 2 years in an ITIL process role
- Certified ServiceNow Administrator
- Experience with ServiceNow development, including ITSM, CSM, and scripting
- Knowledge of ITIL v3 or v4 methodologies
- Experience in managing application release management lifecycle and roadmap
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COMPLETE JOB DESCRIPTION
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