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Technical Integration Specialist
Job Summary
A company is looking for a Technical Integration Specialist (Solutions Architect) to onboard new customers and ensure seamless integration of their systems.
Key Responsibilities
- Act as the single point of contact for customers, defining success plans and ensuring clear communication throughout their post-sale journey
- Guide customers in leveraging the platform based on best practices and technical knowledge, while building in-depth relationships to understand their business goals
- Lead multiple implementation projects, translating business requirements into technical specifications and providing troubleshooting assistance as needed
Required Qualifications
- Experience in the e-commerce space with familiarity in platforms such as Shopify, Big Commerce, or Woo Commerce
- Proficiency in ERP configuration, customization, and integrations
- Ability to work with APIs for data integration and knowledge of JSON and JavaScript
- Experience with system logs interpretation for issue diagnosis
- Familiarity with AI tools is a plus
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COMPLETE JOB DESCRIPTION
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