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Technical Support Representative
Job Summary
A company is looking for a Remote Technology Technical Support Representative.
Key Responsibilities
- Provide first-level technical assistance for consumers regarding high-speed internet services
- Troubleshoot and resolve technical problems in a fast-paced, customer-facing environment
- Manage trouble ticket systems for user issues and ensure timely resolution of customer inquiries
Required Qualifications
- Must be over 18 years of age
- High School Diploma or equivalent preferred
- Comfortable with desktop computer systems
- Familiarity with personal computers, operating systems, and software
- Ability to work independently and manage multiple tasks
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
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