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Travel Operations Product Support Analyst
Job Summary
A company is looking for a Travel Operations Product Support Analyst.
Key Responsibilities:
- Triage and troubleshoot support cases raised by internal and external customers
- Respond to customers within defined time frames
- Manage and maintain a prioritized list of features and issues raised by customers
Qualifications:
- 5+ years of experience in the corporate travel industry
- Deep understanding of customer use cases and product capabilities
- Experience with success-enablement technologies
- Excellent analytical and troubleshooting skills
- Strong customer service skills
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COMPLETE JOB DESCRIPTION
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Company Overview
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