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West Virginia Licensed Call Center Rep
Job Summary
A company is looking for a Call Center Representative to provide customer support in a remote environment.
Key Responsibilities
- Support customer inquiries and insurance policy needs by answering questions and offering additional products
- Share expertise on products and services to ensure appropriate insurance coverage
- Demonstrate empathy and assist customers in setting up new claim reports
Required Qualifications
- A minimum of two years relevant work experience or two years post-secondary education
- Property & Casualty license required for sales positions, with training provided for those not licensed
- Ability to multitask and navigate multiple computer systems
- Customer service experience is essential
- Must have a designated workspace free from noise and distractions
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COMPLETE JOB DESCRIPTION
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Company Overview
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