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Customer Integration Support - Remote
Key Responsibilities Provide initial support for internal and external customers, addressing queries and issues promptly Oversee the Client Integration IT Service Management tool, ensuring SLAs are met by efficiently responding to and resolving tickets...Facilitate the setup of new client standard feeds, collaborating with clients and internal teams for smooth integration Required Qualifications Technical proficiency in databases, SQL, XML, and web technologies Ability to manage and resolve complex
Weekend Escalation Senior Manager - Remote
Key Responsibilities: Manage critical customer issues and lead a small team of direct reports Engage with customers and internal teams to drive operational excellence and incident resolution Conduct retrospective meetings to identify process improvement
Procurement Consultant - Remote
Key Responsibilities Manage workstreams within various client projects, including operational assessments and strategic sourcing Conduct supply chain and procurement assessments through interviews, modeling, and report writing Assist in internal benchmarking
Workday Engagement Manager - Remote
Key Responsibilities Support the implementation of enterprise-scale Workday solutions by collaborating with customer business teams and internal delivery teams Manage project planning, resourcing, milestone tracking, and customer satisfaction throughout
Senior Customer Renewals Specialist - Remote
Key Responsibilities Manage the renewal process from start to finish, ensuring a seamless experience for customers Negotiate renewal terms with customers and maintain communication with internal teams to finalize contracts Identify growth opportunities...during the renewal process and collaborate with internal resources to strategize upcoming renewals Required Qualifications 4+ years of experience in account management, customer success, renewals, or sales 2+ years of experience successfully driving
Senior Program Manager - Remote
Key Responsibilities Facilitates and leads strategic initiatives for large multi-faceted projects Manages project budgets, schedules, and performance requirements Collaborates with internal and external customers throughout the project lifecycle
Executive Assistant II - Remote
Key Responsibilities Manage Company Director's calendar, ensuring timely briefings and preparatory notes Draft and manage communications with internal and external stakeholders Coordinate travel arrangements and handle expense processing and approvals
Business Intelligence Analyst - Remote
Key Responsibilities Support revenue recognition by analyzing trends and reconciling data for reporting Collaborate with internal clients to operationalize finance-focused recommendations Create dashboards and provide insights to improve growth and
Senior Client Success Manager - Remote
Key Responsibilities Understand industry challenges and client goals to enhance adoption and retention Provide strategic oversight throughout the client journey, ensuring seamless knowledge transfer Act as the voice of the client to various internal
Associate Director of Strategic Initiatives - Remote
Key Responsibilities Supports core leadership team in accountability for performance and results across management layers Develops and executes strategies and operational objectives at the segment level Serves as a liaison between leadership and internal
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