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Customer Success Manager
Key Responsibilities Onboard and train government personnel on software, developing customized training programs Regularly communicate with government personnel to ensure their needs are met and they realize the full value of the software Manage CoCounsel
Account Manager
communication to ensure successful project delivery and client satisfaction Qualifications Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field 5+ years of experience in account management or sales within the software...development or IT consulting industry Proven track record of meeting or exceeding revenue targets and growing client accounts Strong understanding of custom software development lifecycles and methodologies Proficiency with Salesforce
Technical Account Manager
Responsibilities Manage high ticket volumes and provide exemplary customer service through support calls and emails Assist with client onboarding, training, and lead webinars Utilize help-desk software to log tickets, escalate issues, and submit software...development requests Required Qualifications Bachelor's degree or 2 to 3 years of related experience or equivalent combination of education and experience Customer service experience with a passion for technology and environmental initiatives Ability
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Director of Partnerships
on revenue growth Collaborate with Sales, Marketing, and Delivery teams to ensure seamless execution of partnership strategies Qualifications 10+ years of overall experience, with 4+ years in partner management or strategic alliances within the software...development or technology services industry Proven track record of executive-level relationship management and driving revenue growth through partnerships Strong understanding of technology alliances and enterprise partnerships Comfortable with a
Director of Account Management
Required Qualifications 12+ years of experience in account management or client success, with at least 5 years in a leadership role Proven success in managing client accounts and driving retention and growth, particularly in SaaS or fundraising software...Exceptional leadership and team development skills Experience in managing high-touch accounts and building long-term relationships with key stakeholders Data-driven mindset with the ability to analyze sales metrics for performance improvement
Engagement Director
ecosystem Experience managing relationships within the GCP space with a current rolodex of contacts Proven ability to lead discussions with both business and technical leaders Familiarity with Generative AI tools and their potential applications within software...development
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