A provider of managed digital engagement services is seeking a Remote Bilingual Digital Engagement Specialist. Core Responsibilities of this position include: Moderating content. Chatting with customers. Managing communities. Applicants must meet the following qualifications:
Must be able to develop and present customized client reports. 5 years of professional digital media buying and planning experience. Proficient using online channels such as YouTube, Facebook Ad Manager, Twitter, Google, Bing, etc. Experience utilizing third party data to inform media plans.
A food-service review company is in need of a Remote Restaurant and Foodie Blogger. Must be able to: Write articles regarding restaurant experiences. Help to turn a simple blog page into a much more detailed experience. Applicants must meet the following qualifications: Must love restaurants.
Monitoring and responding to customer inquiries across social media channels. Engaging with customers on news, products and services. Identifying and flagging trending topics. Applicants must meet the following qualifications: Some travel may be required.
Experience in a high growth, customer focused company. 5 years of relevant experience. Strong design and art direction skills with particular strengths in social media. Experience with identifying and reporting audience engagement through social media channels.
Profound knowledge of community operations, online customer support and excellent communication skills. Experience in organizing and planning on activities at community, familiar with social medias operation. Strong English verbal and written ability.
Solid understanding of performance marketing, conversion, and online customer acquisition. Experience with digital tracking to prove effectiveness of marketing campaigns. Experience with paid social advertising (i. e. Facebook, Twitter or LinkedIn)
Working autonomously to deliver an effective service for clients, across a variety of social media channels. Understanding the client’s social media strategy, tone-of-voice, and brand guidelines. Responding to complaints, queries, and to engage with the online audience. Required Skills:
Develop and implement technical frameworks for improved client service. Must meet the following requirements for consideration: 3+ years in a technical support capacity. Bachelor’s in a subject where you have a proven track record managing complex analyses.