An enterprise application performance consulting company is filling a position for a Telecommute Windchill HelpDesk Analyst. Core Responsibilities of this position include: Providing maintenance and monitoring support for Windchill PDMLink.
A helpdesk and IT support outsourcing company has a current position open for a Telecommute Overnight HelpDesk Analyst. Must be able to: Diagnose and resolve Tier One and Tier Two incidents. Create a positive customer support experience. Perform multiple, technical tasks.
A helpdesk and IT support outsourcing company has an open position for a Telecommute Bilingual Spanish HelpDesk Analyst. Must be able to: Resolve Tier One and Tier Two incidents via phone, chat, remote assistance. Create a positive customer support experience.
A helpdesk and IT support outsourcing company has a current position open for a Telecommute Bilingual Spanish HelpDesk Analyst in San Antonio. Must be able to: Identify, diagnose, and resolve Tier One and Tier Two incidents. Create a positive customer support experience.
Bachelor's Degree Required or Equivalent Experience. Experience in Process Improvement, Decision Making, Managing Processes, Planning,Analyzing Information, Developing Standards, HelpDesk, Service Excellence. 5+ years of customer success experience in SaaS organization.
Responding to helpdesk technical and product questions generated by our customers. Answering tickets, emails, phone calls and live chat. Troubleshooting Linux (CentOS and Ubuntu), Apache, MySQL and PHP. Skills and Requirements Include: Strong background with technology and Linux systems.
Respond promptly to HelpDesk notifications, customer complaints, and customer inquiries. Qualifications Include: Model 204 development experience. Experience with Internal M204 Development / Application Tools. MS SQL Server. Business Intelligence / Analytics.
Dedicated home office with computer, high-speed internet access, desk, chair, printer, scanner, and smartphone. Experience working in a virtual environment and using cloud-based applications. Willingness to undergo a 50-state criminal background check.
Help clients organize their content and advice them with professionalism about user processes. Qualifications Include: Solid grasp of UX design concepts, usability and user navigation. A mastery of information design and be able to clearly express and organize complex information.
Meeting with students for additional help. Required Skills: Must have a reliable vehicle and current driver's license and insurance. Must have a working computer system with a printer and working internet connection. Bachelor's degree. Single subject or multiple subject teaching credential.