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Remote Information Services Jobs
Remote Report Writer Data Analyst
from internal customers Create and maintain complex reports and a formal report writing process Develop SQL queries and execute a data integrity/consistency plan for monitoring data Required Qualifications and Education 3 years of experience in Information...Services database and/or report writing 1 year of experience in Crystal Reports and/or Tableau, with a preference for both Comprehensive knowledge and experience with SQL queries Demonstrated organizational and project management skills Ability to
Health Information Supervisor
Key Responsibilities Manage and train Health Information Services (HIS) staff while ensuring compliance with established guidelines Handle escalated situations and maintain workflow and productivity within the team Collaborate with leadership and
Multi-State Licensed Triage Nurse
Key Responsibilities Perform telephonic clinical triage and health information services using decision support software Assess and assist members experiencing health challenges, including behavioral health crises Educate members on healthcare decisions
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Call Center Representative
Key Responsibilities Provide information, service, and support to referring physicians and healthcare professionals Coordinate scheduling Company patient and physician appointments and referrals Maintain accurate documentation Company customer interactions
Customer Service Coordinator
between families and the counseling team Utilize resolution resources to address customer issues, escalating when necessary and coordinating counselor reassignments Maintain accurate records of customer interactions and administer feedback surveys to inform...service improvements Required Qualifications: Fluent in English, both spoken and written Experience in customer service or a related field Ability to work flexible hours, including evenings and weekends Strong organizational skills and attention
Category Procurement Specialist
renewals, and category strategies Build and develop relationships with global Business Partners and stakeholders Implement key sourcing strategies and drive savings initiatives across various departments Required Qualifications Knowledge of Company Information...Technology and Services sourcing landscape Experience in indirect procurement related to IT, services, or software Ability to facilitate security risk assessments and vendor onboarding activities Experience in developing and communicating sourcing
Customer Experience Specialist
Key Responsibilities Address Retailer inquiries through various communication channels with a positive and empathetic tone Provide detailed information about products, services, and policies while diagnosing Retailer pain points Collaborate with internal
Customer Experience Specialist
Key Responsibilities Address Retailer inquiries through various communication channels with a positive and empathetic tone Provide detailed information about products, services, and policies while documenting all interactions for internal communication
Remote Customer Service Representative
Key Responsibilities Identify, evaluate, and prioritize caller needs, questions, and concerns Maintain and restore customer satisfaction while partnering with other teams as needed Provide accurate information about programs and services, and escalate
Customer Service Representative
Key Responsibilities Answer inbound calls and handle customer service inquiries via telephone and email Identify and prioritize caller needs, formulating plans of resolution Maintain customer satisfaction and provide accurate information about programs...and services Required Qualifications High School Diploma Prior experience in a customer service related field preferred General working knowledge of Microsoft Word & Outlook Computer keyboard proficiency and internet navigation skills required
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