Associate Director of Enrollment Operations

Job Summary

A company is looking for an Associate Director of Enrollment and Fulfillment Operations.

Key Responsibilities

• Lead and manage enrollment and fulfillment operations teams, ensuring performance and employee engagement
• Oversee Medicare and Medicaid enrollment processes, ensuring compliance with regulatory requirements
• Implement process improvements and manage relationships with vendors to enhance fulfillment operations

Required Qualifications

• Bachelor's degree preferred or equivalent experience in healthcare operations
• Minimum of 8 years of experience in managed care enrollment and/or fulfillment operations
• At least 5 years of management experience in a healthcare or regulated industry
• Expert knowledge of CMS regulations and enrollment processing standards
• Strong analytical and project management skills with proficiency in Microsoft Office Suite