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Call Center Scheduling Coordinator
Job Summary
A company is looking for a Scheduling Coordinator Part-Time (Call Center) to handle a high volume of calls from pet owners, schedule appointments, and provide information about services.
Key Responsibilities:
- Handle a high volume of incoming calls and inquiries from pet owners
- Schedule grooming, boarding, and daycare appointments efficiently
- Address customer concerns, complaints, or issues promptly and effectively
Required Qualifications:
- Experience handling high call volumes
- High school diploma or equivalent
- Empathy and patience when dealing with pet owners' concerns and questions
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong computer skills and familiarity with scheduling system software
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COMPLETE JOB DESCRIPTION
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