Job Summary

A company is looking for a Case Processor.

Key Responsibilities:

• Support, investigate, and resolve unauthorized, disputed, or erroneous account activity
• Ensure compliance with regulations and network rules
• Perform transaction processing, issue credit, reverse fees, and recover funds

Required Qualifications:

• High school diploma or equivalent
• Two or more years of related work experience
• Basic knowledge of products, services, and policies related to assigned area
• Proven commitment to high-quality customer service
• Ability to work in a deadline-sensitive environment