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Client Experience Coordinator
Job Summary
A company is looking for a Coordinator I, Client Experience.
Key Responsibilities
- Manage client onboarding and ensure expectations are met through effective communication and support
- Conduct periodic check-ins with clients to monitor satisfaction and facilitate issue resolution
- Assist in project discussions and process improvements to enhance client experience
Required Qualifications
- Bachelor's degree in Business, Communication, or Science related field, or High School Diploma with relevant experience
- One year of experience in an IRB, health-related field, or clinical research
- Intermediate computer skills, including MS Office products and CRM software
- Sales/business development experience is preferred
- Knowledge of clinical research and understanding of FDA regulations is a plus
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COMPLETE JOB DESCRIPTION
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Company Overview
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