Client Experience Representative 1

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Jun 06, 2023

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A company in the insurance industry is looking for a Client Experience Representative 1.

Position Responsibilities:

Provide exceptional customer service to plan administrators, brokers, and field partners through various communication channels
Develop and maintain strong relationships with plan administrators, brokers, and field partners
Research, evaluate, and respond to service issues, and create solutions to prevent future occurrences

Required Qualifications:

Bachelor's degree preferred or equivalent
3+ years of experience in customer service
Solid understanding of the marketplace and challenges of plan administrators
Demonstrated critical thinking and problem-solving skills
Ability to work under pressure and manage a complex workload

COMPLETE JOB DESCRIPTION

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Job is Expired

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