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Customer Onboarding Manager
Job Summary
A company is looking for a Customer Onboarding Manager.
Key Responsibilities
- Conduct engaging group training sessions on the platform and best practices
- Develop comprehensive product expertise and serve as a trusted resource for customers
- Collaborate cross-functionally to address customer needs and enhance the onboarding experience
- Continuously evaluate and optimize customer training processes
Required Qualifications
- Proven track record in cold calling, with familiarity with the platform being advantageous
- Familiarity with common CRM systems and sales engagement tools
- Ability to excel in a fast-paced environment while managing multiple onboarding projects
- Availability to work during Eastern Time Zone business hours
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COMPLETE JOB DESCRIPTION
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Company Overview
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