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Customer Onboarding Strategist
Job Summary
A company is looking for a Customer Onboarding Strategist, Enterprise.
Key Responsibilities
- Become a product expert and establish strong relationships with customer stakeholders
- Conduct daily customer calls to provide account walkthroughs and document implementation details
- Ensure timely completion of technical setup and leverage feedback for continuous improvement
Required Qualifications
- 2+ years of professional experience, with at least 1 year in SaaS customer onboarding or related roles
- Ability to manage project scope and delivery timelines across multiple projects
- Proficiency in Boolean search language or willingness to learn
- Experience with CRM tools, preferably Salesforce
- Ability to adapt quickly to new software and changing business requirements
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COMPLETE JOB DESCRIPTION
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Company Overview
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