Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative- LHA.

Key Responsibilities

• Field phone calls and emails from clients and participants regarding various topics
• Process forms, enter data related to benefit processes, and provide administrative support
• Maintain high levels of customer service and create positive relationships with clients and participants

Required Qualifications

• At least one year of professional work experience, preferably in a call center or high call volume environment
• Experience using a CRM system is preferred
• High school graduate/GED required; an Associate's or Bachelor's degree is preferred
• Strong organizational and prioritizing skills with the ability to multi-task in a collaborative environment
• Internally motivated individual looking for personal and professional growth