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Customer Service Representative
Job Summary
A company is looking for a Customer Service Representative.
Key Responsibilities:
- Answer questions and resolve issues for customers, plan sponsors, and members
- Build relationships with members and anticipate their needs
- Educate and assist customers with benefit plan information and available services
Required Qualifications:
- Prior customer service experience in a transaction-based environment
- Effective organizational skills and ability to manage multiple tasks
- Associate's degree preferred
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COMPLETE JOB DESCRIPTION
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Company Overview
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