Customer Support Advisor

Job Summary

A company is looking for a Customer Support Advisor to provide exceptional service and support to clients.

Key Responsibilities

• Provide outstanding customer support via phone and email, ensuring prompt and effective resolution of inquiries
• Mentor and support fellow customer service representatives, fostering a collaborative team environment
• Manage time effectively, balancing break schedules and workload to maintain efficiency

Required Qualifications

• 1+ years of successful customer service experience
• Experience mentoring and supporting customer service peers
• Strong time management and organizational skills
• Ability to prioritize tasks effectively in a fast-paced environment
• Exceptional interpersonal skills, with the ability to work effectively across teams