Job Summary

A company is looking for an Exception Items Specialist I in the Loan Servicing category.

Key Responsibilities:

• Review and reconcile insurance-related exception items
• Process internal and external inquiries/workflow and investigate and resolve inquiries within specified SLA
• Ensure compliance with Federal, Regulatory, State, and Investor guidelines

Required Qualifications:

• High school diploma or equivalent, with some college courses preferred
• One or more years of work experience in mortgage/banking
• Knowledge of the complete mortgage servicing process
• Proficiency in Microsoft Office and general computer programs
• Ability to research discrepancies independently