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Florida Licensed Call Center Rep
Job Summary
A company is looking for a Call Center Representative to assist customers in a fast-paced environment.
Key Responsibilities
- Support customer inquiries regarding insurance policies, coverage, rates, and billing issues
- Share expertise on products and services to ensure appropriate insurance coverage
- Care for customers recently in accidents by setting up new claim reports and demonstrating empathy
Required Qualifications
- A minimum of two years relevant work experience or two years post-secondary education
- Property & Casualty license required for sales roles; training provided for obtaining the license
- Ability to multitask and navigate multiple computer systems
- Experience in customer service is essential
- Must have a designated workspace and high-speed internet for remote work
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COMPLETE JOB DESCRIPTION
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Company Overview
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